See What Your Payment Records Cover
Our Privacy Policy covers the account details you submit, the phone verification step used before account access, device information from your browser, and records connected with payment status. If you choose DANA, OVO, GoPay or QRIS, we may retain the wallet label, transaction reference, amount, status
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and time needed to match a receipt with your account. Bank transfer and virtual account records can include the selected rail and reference used for reconciliation. We use these details to maintain account access, investigate a stalled status and respond to a privacy request, not to
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create unrelated profiles. Where access is available, it depends on local law. You can ask us to clarify a record through the support path described below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.